Have any Question to our team?
1. What services does Serverwale offer?
Serverwale provides VPS hosting, dedicated servers, GPU servers, and colocation, along with add-ons like IPs, backups, and management options to fit different performance and compliance needs.
2. Does Serverwale offer custom configurations?
Yes. Configurations can be customized for CPU, RAM, storage, bandwidth, and security controls; larger footprints and bespoke builds are available through sales.
3. Where are Serverwale’s servers located?
Serverwale operates across multiple global regions, enabling low-latency deployment close to target users; specific cities and availability are listed on each product page.
4. What network speeds and bandwidth are included?
Plans commonly include high-speed ports (such as 1 Gbps shared) with bundled data transfer; dedicated ports and higher transfer limits can be arranged depending on configuration and region.
5. How fast are services provisioned after payment?
Most VPS plans provision quickly after order approval and KYC verification; dedicated and GPU servers may require additional setup time based on inventory and customization.
6. Are managed and unmanaged options available?
Yes. Choose unmanaged for full control or managed for Serverwale’s assistance with patching, monitoring, and troubleshooting; hybrid scopes are available on request.
7. What are the support hours and channels?
Support is available 24/7 via the client portal, live chat, and ticketing; escalation paths are documented in the porta
8. What is the refund policy?
Refund eligibility depends on the service type and term; certain products may be non-refundable once provisioned. Review the terms for specifics and contact support for help with eligible cases.